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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

METHODIST SOUTHLAKE MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Proprietary

Emergency Services: Yes

Hospital Overall Rating: Not Available


METHODIST SOUTHLAKE MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
83%
81%
80%
Patients who reported that their nurses Usually communicated well
12%
15%
16%
Patients who reported that their nurses Sometimes or Never communicated well
5%
4%
4%
Doctor Communication
Patients who reported that their doctors Always communicated well
79%
81%
80%
Patients who reported that their doctors Usually communicated well
13%
14%
15%
Patients who reported that their doctors Sometimes or Never communicated well
8%
5%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
76%
69%
66%
Patients who reported that they Usually received help as soon as they wanted
18%
22%
25%
Patients who reported that they Sometimes or Never received help as soon as they wanted
6%
9%
9%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
74%
76%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
13%
14%
16%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
13%
10%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
79%
76%
73%
Patients who reported that their room and bathroom were Usually clean
12%
16%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
9%
8%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
79%
69%
62%
Patients who reported that the area around their room was Usually quiet at night
18%
24%
29%
Patients who reported that the area around their room was Sometimes or Never quiet at night
3%
7%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
93%
86%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
7%
14%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81%
75%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
11%
17%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8%
8%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
79%
73%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
5%
6%
6%

Phone

  • 878-654-4400

Address

  • 421 E STATE HIGHWAY 114
    SOUTHLAKE, TX 76092